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" Cultural and Business Etiquette” How are your cultural skills? Everyday business is lost due to the lack of understanding the cultures of our global partners. Our world is getting smaller and smaller and dealing globally is becoming a part of our daily jobs. Do you know the proper etiquette and protocol to handle all the deals and provide the best for your clients and not create any major international faux pas? If you joined us for this educational luncheon with MPI Platinum Speaker Colleen Richenbacher you were part of a fantastic event and know the answers now.With over 35 years in customer service and creating events, this background gives Colleen the edge to understand your company and the business world. She started her own company in 2001 after 20 years with the Dallas Convention & Visitors Bureau to focus on her presentation and writing. Over the past 12 years, Rickenbacher has had speaking engagements, including a seminar for the Certified Meeting Professional program in Florence, Italy and Singapore, a guest lecture at Cornell University School for Hotel Administration in New York, and a customer service presentation to 150 government officials in Zimbabwe.Her expertise and client base is varied and expansive and we cant wait to learn more from her . To learn more about Colleen check her web site at: www.crspeaks.com/about.php  We all enjoyed learni9ng about the initial facts and the differences in communicating internationally or in the United States. How do we handle meeting protocol, cultural mentors, proper business card exchange, business entertaining, the role of a woman, gift gifting, gestures to avoid and cultural misunderstandings? Each country has their own customs and cultures and the significance that each of these can play in the final business decisions. Community Outreach |
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